Hospital to home: discharge planning into SIL and supported accommodation

Coming home from hospital is a vulnerable moment for anyone — and for NDIS participants, a poorly planned discharge can mean readmission, lost skills or unsafe living arrangements. Here’s the checklist we work through with hospital teams every week.
Before discharge
- Confirm the destination. Home with supports? Short-term accommodation (STA)? Medium-term accommodation (MTA) while a long-term home is arranged? Each has a different funding pathway.
- Check the plan. Does current funding cover the supports needed on day one — personal care, nursing, equipment? If not, the hospital team can support an urgent plan review.
- Meet the workers. Wherever possible we introduce the support team before discharge, so the first face at home is a familiar one.
The first two weeks
The highest-risk window. We front-load support in week one — including clinical handover from the ward to our nurses for medication, wound care or catheter management — then review the roster with the participant and family at day 14, stepping support up or down based on what’s actually happening at home.
For discharge planners
We accept short-notice referrals and run same-week capacity checks across Melbourne, Sydney and Perth. Send a referral or call 1300 395 852 and ask for our intake team — we’ll tell you honestly and quickly whether we can support safely.
Questions about your supports?
Our friendly local team is across every change to the NDIS — call us or send a referral and we’ll help you understand the next step.
